Front Desk Agent

Handle greetings, visitor support, booking requests, and day-to-day front desk conversations.

Capabilities

  • Welcome callers and identify their needs
  • Manage bookings and appointment confirmations
  • Share office hours, directions, and policies
  • Route requests to the correct department

How to use it

  • Use this bot for front-desk style tasks like checking visitor arrivals, finding free slots, booking meetings, and explaining available services.
  • It can share office logistics such as hours, parking, and visitor policy, and it can confirm appointments from the demo schedule.
  • For anything that needs identity verification or staff approval, it will route the user to a human or reception team.

Suggested questions

  • “Has Aarav Mehta arrived?”
  • “Do you have any free booking slots today?”
  • “Can you book me for a product demo at 2:30 PM?”
  • “What services do you offer?”